DUMAC's NEW CONNECT Portal provides our customers with the ability to open a Service and Support call from any device, anytime, anywhere!
Are you ready to set up your account? Please complete the form and click submit.
Once your CONNECT account has been set up, you will receive an email with information and a quick-start guide.
Log into your CONNECT account to use all of the other great features:
Open a HelpDesk ticket online. No need to email and wait for a response; DUMAC CONNECT instantly generates a ticket.
Check the status of open tickets.
With online access, review updated notes in real-time from any device.
Add additional notes to any open ticket.
Review or reference any closed tickets.