DUMAC's NEW PROActive Network Managed Services provides our customers assistance with Proactively managing their network before a problem arises. Most often, DUMAC's Support Services team can counteract a problem, fix it, and report on it before it affects your network - from CPU capacity to a complete lane down!
With PROActive Managed Network Services deployed, DUMAC’s technology experts proactively manage your systems more effectively, including:
Monitor network hardware devices (routers, switches, wireless) for proper operation;
Early detection of performance issues, device degradation or failure, and system capacity to avoid any impact on your business;
Analyze the performance of the network devices to ensure optimal performance;
Manage multiple network devices from a single source and support location;
Fix issues-based alerts triggered versus the store taking the time to complete support tickets;
Reroute traffic and make automatic adjustments when a system or piece of hardware fails;
Wireless Network Performance and Experience – monitor each wireless access point, speed, and signal strength.
Learn More! Complete the form and we will send you our PROActive Managed Network Services brochure!